Brief Outage [Resolved]
Posted 09:13 11-Mar 2010
20:36 - 20:42
Brief outage caused by 8 servers all appearing to loose power at the same time despite being on battery/generator backups in case of failure. Currently investigating with datacenter the exact cause.
20:55
One of the storage servers isn't responding, some of you will be unable to login at the current time as a result. Should have it online in a few minutes.
20:56
Storage remounted, service fully online. Still determining original cause of the outage.
22:57
Datacenter has confirmed that a faulty power breaker tripped and had to be replaced with an on-site spare. Power was down for under 5 minutes but it took a few further minutes for the servers to boot back up. As you know we have been investigating A/B power feeds to prevent any single power fault from taking down the service.
Brief outage caused by 8 servers all appearing to loose power at the same time despite being on battery/generator backups in case of failure. Currently investigating with datacenter the exact cause.
20:55
One of the storage servers isn't responding, some of you will be unable to login at the current time as a result. Should have it online in a few minutes.
20:56
Storage remounted, service fully online. Still determining original cause of the outage.
22:57
Datacenter has confirmed that a faulty power breaker tripped and had to be replaced with an on-site spare. Power was down for under 5 minutes but it took a few further minutes for the servers to boot back up. As you know we have been investigating A/B power feeds to prevent any single power fault from taking down the service.
Email Service News
September '10
09:48 02-Sep - Attachment issues and delayed emailsAugust '10
12:09 31-Aug - Service Down [Resolved]12:09 31-Aug - Website Slowdown [Resolved]
11:52 06-Aug - Intermittent Webmail Sending Email [Resolved]
15:57 05-Aug - Service Issue [Resolved]
14:48 04-Aug - New Packages Online
July '10
17:09 30-Jul - New Email Packages17:17 27-Jul - Service Interruption [Resolved]
01:27 19-Jul - Intermittent Weekend Service Issues [Resolved]
17:04 16-Jul - Service Issue Followups [All Resolved]
16:13 16-Jul - Service Issue 15:30 - 16:00
14:25 05-Jul - Network Packet Flood [Resolved]