Brief Outage [Resolved]
Posted 20:59 10-Mar 2010
20:36 - 20:42
Brief outage caused by 8 servers all appearing to loose power at the same time despite being on battery/generator backups in case of failure. Currently investigating with datacenter the exact cause.
20:55
One of the storage servers isn't responding, some of you will be unable to login at the current time as a result. Should have it online in a few minutes.
20:56
Storage remounted, service fully online. Still determining original cause of the outage.
Brief outage caused by 8 servers all appearing to loose power at the same time despite being on battery/generator backups in case of failure. Currently investigating with datacenter the exact cause.
20:55
One of the storage servers isn't responding, some of you will be unable to login at the current time as a result. Should have it online in a few minutes.
20:56
Storage remounted, service fully online. Still determining original cause of the outage.
Email Service News
March '10
20:59 10-Mar - Brief Outage [Resolved]20:14 04-Mar - Datacenter Power Failure [Resolved]
10:37 03-Mar - Temporary access issues
01:29 03-Mar - Thursday Emails Redelivery +Service Maintenance Notice [COMPLETED]
10:48 01-Mar - Attachment Issues (Resolved)
February '10
19:18 28-Feb - Mail between Saturday 20th - Thursday 25th10:59 26-Feb - Temporary Access Problems [Resolved]
23:41 23-Feb - Outbound Email Issue [Resolved]
21:17 22-Feb - Mail Filters and POP Downloads
11:50 22-Feb - Inbound Email Delays (Resolved), SMTP issues (Resolved) Secure SMTP Issues (Resolved) Helpdesk Issues (Resolved)
10:30 22-Feb - Client (SMTP) Sending Issues
02:07 22-Feb - Sunday Service Update
15:51 21-Feb - Phishing Email "Your Account Update"
14:20 21-Feb - Restore Update
01:56 21-Feb - Attachments Issue and Restore Update
15:56 19-Feb - Service Issues [Resolved]
08:38 19-Feb - Phase 2 - Good Overnight Progress
16:06 18-Feb - Phase Two Begins (Restoring Old Email)
12:14 18-Feb - Phase One Completing
12:07 18-Feb - Phase 1 Restore Underway
12:07 18-Feb - Emergency Forwarding Live
12:04 18-Feb - Major System Failure Ongoing Recovery
12:04 18-Feb - Emergency Server Upgrades
12:03 18-Feb - Mail Access Offline [Recovered]
12:31 17-Feb - Client (SMTP sending) Issues
09:54 17-Feb - Phishing Email "Dear Webmail User"
12:54 01-Feb - Database Outage [Resolved]
12:04 01-Feb - General Slowness [Resolved]
January '10
10:28 25-Jan - Saturday Webmail Outage [Resolved]10:03 21-Jan - Webmail Outage [Resolved]
09:42 20-Jan - Help Articles
16:49 12-Jan - Service Issues