Online Support

• Reset Your Password

Allows you to reset a lost password

• Email Subscription Prices

The current pricelist for your email account, ranging from the free webmail only account through to the larger storage accounts for frequent use.

• The webmail interface

Allowing you to check your email from anywhere.

• Setting up your Mail Client

How to set up your mail client!
POP/IMAP & SMTP configuration within your mail client software including Outlook, AppleMail or your Mobile phone!

• Migration of your Contact and Email Data

Migration of your address book from Brookes's email system to BrookesNET

• Viruses and Worms

Article designed to give you an understanding of internet based viruses and worms.

• Payments

An overview of our payment system and philosophy.

• Deleting Cookies

Sometimes cookies can become corrupted and cause webmail errors such as "You must be logged in to view this page".

• Multiple Addresses / Identities

Configuring your account to use multiple addresses.

• I've received an email that claims to be from here... is it?

How to tell if an email you've received is actually from us or not.

• How to set up Multiple Identities

How to set up multiple identies on your account.

• How to add a Nickname to your Account

Setting up nicknames on your account.

• How to Upload Files for your Website Hosting Account

How and where you can upload files via FTP for your web page.

• How to Archive your Emails

How to archive your emails for safekeeping or transfer.

• How to use your Webhosting Package

Some advice on using your personal webspace.

• How to set up Message Highlighting

How to make some emails stand out!

• How to set up Email Filters

How to set up email filtering on your account.