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News and events

1 new in last 7 days

02/07/2009
Migration of Student Mailboxes - Start Now
Dear Members: We have thousands of mailboxes in our Import queue. Due to a limit on the rate we can import your folders we urge you to start your migration WELL in advance of your student email account termination date. We cannot guarantee that your mail will be imported unless you give the process plenty of time: at least one to two weeks.
26/06/2009
Phishing Email: CONTACT FEDEX COURIER FOR YOUR PARCEL
We've noted a large amount of scam emails reaching our members with the subject of 'CONTACT FEDEX COURIER FOR YOUR PARCEL' that then goes on to ask for your username and password.

As usual this is a fake email simply designed to trick you into handing over your login details. Never respond to ANY email asking for your account password, ignore and delete it instead. If you've mistakenly responded to the email, login to your account and change your password to something completely different immediately. You may also wish to inform support (help@aluminati.net) so that we can keep an eye on your account security.


10/06/2009
Website Outage Report - DB Lock Error
 17:20 - Website email access went offline due to the master database server incorrectly locking tables and refusing connections from the web servers. This was corrected at 17:45 and service should be back to normal. We are investigating whether this error can be automatically handled by our failover systems. 

 


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