News and events
2 new in last 7 days
10/03/2010
Brief Outage [Resolved]
20:36 - 20:42
Brief outage caused by 8 servers all appearing to loose power at the same time despite being on battery/generator backups in case of failure. Currently investigating with datacenter the exact cause.
20:55
One of the storage servers isn't responding, some of you will be unable to login at the current time as a result. Should have it online in a few minutes.
20:56
Storage remounted, service fully online. Still determining original cause of the outage.
04/03/2010
Datacenter Power Failure [Resolved]
19:37 - Power circuit failed in the datacenter, knocking out 3 servers. Service was slow as two of the servers were webservers, leaving web access restricted in speed. Client access and inbound email are both unaffected as no mail servers were on the failed circuit.
20:07 - All affected servers back online, web access stabilising across the webservers. Service may be a little slow for the next 10-15 minutes as users online are redistributed over available webservers.
03/03/2010
Temporary access issues
There was a temporary problem with access this morning between 9.45am and 10.15am due to a database server issue.
This has now been resolved.
10:25am - Updated, issue has been found and fixed. If you have any problems, try resending your email.
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